Personal Tailoring | 64 Bridge Street Manchester M3 3BN

Terms & Conditions

Doherty Evans & Stott Philosophy

We specialise in sourcing the highest quality fabrics and craftsmanship possible and presenting them in seasonal off the peg collections.

We strive to offer something we and our customers believe in – truly individual modern formal clothing, with a nod to a time when taking pride in one’s appearance and dressing well was an important part of a man’s life.

We also feel it is important that everything we offer is crafted exclusively in Great Britain, or Italy.

This website is the first of many exciting developments we have planned this year and you can stay abreast of DE&S related news via our blog or by making friends with us on Facebook and Twitter

If you have any specific questions or issues relating to service and products on our site, please email info@dohertyevansstott.co.uk  and we will be happy to assist as quickly as possible.

 

Browsing and registering on DE&S website

To use www.dohertyevansstott.co.uk you must be 18 years of age or older. If you are under 18 you may only use the site the under the supervision of or with the permission of a parent or guardian.

You are welcome to browse our website without submitting any personal details, but will have to register in order to make purchases from our web shop. Upon registration you will be asked to create a username and password. You are responsible for all actions taken under that username, whether these are by you or any other person. It is your responsibility to keep your username and password safe, and you should not disclose or transfer your username or password to any other person. If you suspect anyone else of knowing your username and password, you must change it immediately.

You warrant, represent and undertake that any information, which you provide when you register as a user, shall be up to date, true and accurate in all respects, and you agree to notify us immediately of any changes to such information. Please send all changes of details to info@dohertyevansstott.co.uk.

It is a crime to use a false name, or known invalid or false credit or debit card to attempt to make a purchase from DE&S. Those caught deliberately entering false or incorrect purchase details will be prosecuted to the fullest extent of the law.

Purchasing from DE&S

Orders are subject to product availability and prices are correct at the time of entering the information. We aim to keep prices as up to date as possible but we reserve the right to change the price of any product at any time, without giving notice.

In order to create a contract between you and DE&S, please follow the simple on screen instructions taking you through the order processing procedure. To place an order for products firstly ‘add to cart’. Next, select ‘Checkout’ when you are finished and complete the necessary payment information. You will then have opportunity to confirm your order and delivery address. After this you will see a receipt of your order and we will also email this to you. In taking these steps, you offer to buy the goods at the prices indicated and delivery charges.

Delivery

In order to assist the flow of getting your purchase to you, we aim to make the ordering and shipping of it as simple, quick and inexpensive as possible.

In line with this, see these below for our delivery and returns policies which we hope will make everything clear.

 

Shipping Charges:

UK Standard delivery  £5.00, 3-5 working days

UK Next Day delivery  £7.00

including Channel Islands, Isle of Man.

Rest of the EU: £13, 4-6 working days

EU countries: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City.

USA and Canada: £25, 7-10 working days

Rest of the world: £35.00, 7-10 working days

The rest of the world: Antigua, Australia, Bahamas, Bahrain, Barbados, Canada, Cayman Islands, China, Fiji, Hong Kong, Israel, Iceland, Jamaica, Japan, Jordan, Lebanon, South Korea, Kuwait, Malaysia, New Zealand, Saudi Arabia, Singapore, South Africa, United Arab Emirates, United States, US Virgin Islands.

Should you wish for items to be sent to an address in a country not listed above, please email at info@dohertyevansstott.co.uk and we will do our best to try and get a delivery to you as quickly as we can.

 

Refunds and exchanges

If you need to return any items you have purchased for any reason, you may do so within 14 days of delivery.  After this DE&S refuses the right to accept a refund or exchange.

Please fill in the enclosed returns form along with the related garment(s) to the postal address below so that we can swiftly refund or exchange for you.

Doherty Evans & Stott Tailoring, 64 Bridge Street, Manchester, M3 3BN, UK.

Goods bought on this website must be returned via the website, Or to our shop in Manchester.

We will always do what we can to process refunds and exchanges within five days of receipt of return.  We will give you a full refund or are happy to exchange for something more suitable but regret that we cannot refund the original postage. Refunds must be made onto the original card of purchase. This does not affect your statutory rights.

Please email with any further enquiries regarding returns to mailto:info@dohertyevansstott.co.uk

Cancelling Orders

After submitted an order and receiving email confirmation of its receipt, you can still cancel your order providing you have not received an email notifying you it has been dispatched. Please send an email with ‘URGENT CANCELLATION’ in the subject line.

Be sure all relevant details are in the cancellation email, including:

Your name

Products ordered

Your order number

Your address and contact telephone number

If you have already received an email notifying you of the dispatch of your order, you will need to wait until you have received your order, and then return it to us. Details on how to do this can be found in the ‘How to refund…’ section of this site.

Terms and conditions

These terms and conditions (the Terms) apply to all customers buying goods on http://www.dohertyevansstott.co.uk. You are agreeing to our terms and conditions by making a purchase on this website. These Terms can change at any time, and it is up to you to consult this document each time you make a purchase. You will not be able to shop with us if you do not agree to these Terms. For any questions about issues not covered here, please call +44 0161 835 3245.

Doherty Evans & Stott reserves the right to end this agreement with you, and terminate all orders and access to the site if :

These terms and conditions are breached by yourself.

You fail to make a payment due to us.

We suspect that you are involved, are about to be involved, or have previously been involved, in any kind of fraudulent or criminal activity.

If you break these Terms, or if any liabilities are incurred arising out of your use of this website, you agree to be responsible for all costs and expenses that DE&S or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). This liability extends to other people using your shopping account, unless you agree and are able to prove that it has been fraudulent.

Privacy Policy

Any personal data you provide will be treated as confidential (unless we are requested by the police or any other public body with proper authority to provide it or we need to disclose it to a reputable third party – for example, a courier – in order to process your order) and be kept in a secure manner. Any third party we disclose your personal data to will be under a duty to treat such data as confidential. Neither we nor any reputable third party we disclose data to will disclose any of your personal data to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used with us. They are also used after you have logged on as part of that process. You can turn off cookies within your Internet browser if you wish. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to: take and fulfill customer orders.

Administer and enhance the site and service.

Only disclose information to third parties for goods delivery purposes.

If we contact you for any of the above reasons whether by e-mail, letter or telephone you agree that you do not and will not consider such contact as a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

And to store your details if you register an account

Liability

Nothing in these Terms shall limit or exclude our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence or the negligence of our servants, agents or employees.

However, we will not be liable for any loss of revenue, loss of profit, loss of contract, loss of business or any anticipated savings, loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with these Terms.

We also have no liability of any sort (including for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.

We have done our very best to accurately represent all products on our website. However, due to factors such as varying Internet browsers and monitor colour contrasts etc, we cannot be held responsible or liable for any differences in colour between the image and the actual product.

In the unlikely event that you receive products which are not what you ordered, damaged, defective or of a different quality to those stated on the order form, we shall make good any outstanding delivery; replace or repair any damaged or defective products or refund you the amount paid for the products in question. This is provided that you notify us of the problem in writing at the address stated in the confirmation email within 10 working days of delivery of the goods plus return the goods to us (unless we inform you that return is nonecessary). This provision does not affect your statutory rights.

Sales Tax

All prices on our site are in pounds sterling and are inclusive of European Union sales tax (VAT) at the prevailing rate where applicable. If your order is being dispatched outside the European Union (EU) then we will deduct VAT.

When you are at your shopping bag page, you can select the intended destination for your order, and we will automatically calculate the relevant shipping and VAT.

Duty and Customs

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. These rules vary by country and your local government determines duty and customs charges.

Shipping costs will not be refunded for items returned using our free collection service.

 

Company Information

Doherty Evans & Stott Tailoring Ltd trading as DE&S (Manchester),

64 Bridge Street,

Manchester,

M3 3BN,

U.K.

Registered in the U.K with Company Number: 7115469

U.K VAT Number: 123 8237 28

 


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